Terms and Conditions

TERMS AND CONDITIONS

Art. 1 CONFIRMATION OF BOOKING – The booking is considered confirmed upon signing of this contract and receipt of the required payment. Payment for the excursion in a single installment allows for a discount. It is possible to book your exclusive excursion no later than 8:00 PM on the day before. You can book your shared excursion up to one hour before the service is provided.

Art. 2 PAYMENT OF RENTAL FEE – The full payment, or balance if a deposit has been paid as an advance, must be made before the excursion. Any additional costs, if not explicitly stated (e.g., fuel, skipper, mooring, taxes, etc.), must be paid at the end of the service. Departure and landing taxes and fees are not included in the rental price.

Art. 3 NAVIGATION AREA – The renter agrees to limit the navigation of the vessel within the designated Navigation Zone corresponding to the maritime district in which the vessel is legally authorized to navigate.

Art. 4 SKIPPER'S AUTHORITY – The skipper will respect all orders given by the renter, provided they are reasonable according to the diligence of a good sailor. The skipper is not required to obey orders that, in their opinion, could lead the vessel to unsafe ports or locations, endanger the safety of the crew, passengers, and third parties, be contrary to laws and regulations, or impede the timely return of the vessel at the end of the rental period.

Art. 5 NAVIGATION SAFETY – In order to ensure the safety of navigation, the skipper has the authority to ask anyone who exhibits incorrect, dangerous, or otherwise inappropriate behavior for the smooth operation of the cruise to leave the vessel. Passengers must arrive for boarding thirty minutes before the scheduled departure time. Failure to present oneself for boarding at the scheduled time does not entitle the passenger to a refund. The renter reserves the right to alter the agreed program and/or schedule due to unfavorable weather-marine conditions, force majeure, or technical-operational needs. This does not entitle the customer to any refund. Sea tours, circumnavigations, and stops in coves are always optional and subject to weather-marine conditions, as determined solely by the captain. Any failure to carry out the cruise or stop due to force majeure or technical-operational needs does not entitle the customer to a refund, even partial.

Art. 6 VESSEL EFFICIENCY – The renter guarantees the vessel will be in perfect condition of efficiency and cleanliness, complete with all necessary safety equipment according to current regulations. Renters are required to communicate any health issues, food or drug allergies, or other personal information necessary to ensure the safety of the excursions. Renters are the sole and exclusive custodians of their personal items and are directly responsible for any loss, damage, or theft. They are also responsible for any damage to the vessel caused by negligent, intentional actions, or actions contrary to the skipper's instructions. If a guest is unable to swim or has other limitations that prevent such activities, they must inform the skipper and follow their instructions to ensure their own and others' safety. Participants in the excursion declare they are aware of and accept the characteristics of the excursions, the vessel, and the maximum number of passengers allowed on board. The renter declares they have signed the mandatory and optional civil liability insurance policies as required by law.

Art. 7 RENTAL CANCELLATION BY THE RENTER – If the renter cancels the rental contract, any deposit paid will be refunded as follows: up to 7 (seven) days before the departure date, FULL refund; up to 48 hours before the departure date, PARTIAL refund of 50%; less than 48 hours before the departure date, NO refund. The cancellation period is calculated from the day after the cancellation and includes the departure date. No refund will be issued to anyone who does not show up at the agreed boarding time without prior notice. In any case, even if there is a delayed notification, it is at the captain's sole discretion to proceed with the navigation.

Art. 8 CANCELLATION BY THE RENTER – For reasons of force majeure or other unpredictable and unavoidable reasons, such as adverse weather-marine conditions or failure to meet the minimum number of eight passengers in shared excursions, the renter may cancel the contract by promptly notifying the renter. The renter may, where possible, offer an alternative that does not affect the agreed-upon programs or change the transportation methods used. In any case, the renter has the right to refuse the alternative and opt for a refund of any deposit already paid, but cannot claim any further compensation.

Art. 9 OBLIGATIONS OF THE RENTER – The renter will provide the vessel in perfect condition of cleanliness and efficiency, complete with all necessary safety equipment for the type of navigation to be undertaken, in compliance with current regulations and legal insurance requirements. The renter explicitly declares that they have signed all necessary insurance policies as required by law.

Art. 10 RENTERS' LIABILITY – The renter must take care of the vessel and keep it in a diligent manner. In the event of breakdown, loss, or damage to the vessel or its parts during the rental period due to the renter’s actions, even if caused by third parties (except for force majeure), the renter will reimburse the renter for the necessary repair or recovery costs. It is strictly prohibited to engage in any behavior or actions that may disturb or harm other passengers, tamper with the vessel’s furniture and equipment, bring weapons or ammunition aboard, carry flammable, explosive, corrosive, or otherwise dangerous materials in luggage, or carry oxygen tanks, compressed air, gas cylinders, drugs, or any illegal substances. Throwing objects into the sea is also prohibited.

Art. 11 UNFORESEEN BREAKDOWNS OR DAMAGES – If unforeseen breakdowns or damages occur to the vessel, except for the case in Article 8, the renter will make every effort to ensure the repairs are completed as quickly as possible. No compensation for damages can be claimed.

Art. 12 CHARACTERISTICS AND CONDITIONS OF THE CRUISE – The renter declares they have been informed by the renter about the characteristics of the recreational vessel and the conditions of the cruise, including the living spaces and the maximum number of passengers the vessel can carry.

Art. 13 DATA PROTECTION – Pursuant to Article 13 of Regulation (EU) No. 2016/679 on the protection of personal data, the Company, as the data controller, informs that the personal data provided by the passenger will be processed for purposes strictly related to the management of the contractual relationship and the provision of services, including through IT systems, ensuring their security and confidentiality.

Art. 14 COMPLAINTS – The passenger, if they notice any deficiencies or irregularities in the service, may communicate this to the Captain on board or by writing to: info@egadisealife.it

Art. 15 JURISDICTION – The parties expressly declare that the court of Trapani shall have jurisdiction over any dispute arising from this contract.

Art. 16 APPLICABLE LAWS – For any matters not addressed by this contract, the parties refer to the provisions of the Navigation Code, the Civil Code, and applicable Italian laws.